Shipping policy
SHIPPING POLICY
Processing Time All orders are carefully processed and prepared for shipment within 1-2 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Methods
Engagement Rings & Fine Jewelry:
- Standard Shipping (5-7 business days): FREE
- Express Shipping (2-3 business days): $25.00
Wire-Wrapped Jewelry:
- Standard Shipping (5-7 business days): $7.00
- Express Shipping (2-3 business days): $20.00
All shipments include tracking and are fully insured for your protection.
Delivery Delivery times are estimates and begin from the date of shipment. We are not responsible for delays caused by the shipping carrier or circumstances beyond our control.
Shipping Locations We currently ship within the United States only. International shipping may be available upon request - please contact us for rates and availability.
Signature Confirmation High-value orders may require a signature upon delivery for security purposes.
Lost or Damaged Packages All packages are insured. If your package is lost or arrives damaged, please contact us immediately at [your email] within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue.
Questions? If you have any questions about your order , email us @ canvasforhope@hotmail.com